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Perspectives

Insights on Intelligent Automation

Practical thinking on process mining, intelligent automation, and building automation programs that actually deliver results.

Automating End-to-End Claim Status Integration in Healthcare: A Real-World Success Story
Healthcare6 min read

Automating End-to-End Claim Status Integration in Healthcare: A Real-World Success Story

Discover how a leading healthcare organization eliminated manual claim status checks, reduced processing time by 80%, and freed their team to focus on patient outcomes.

June 24, 2026Read more
From Claim Status to Revenue Cycle Transformation: End-to-End Automation with Microsoft Power Platform
Revenue Cycle·8 min read

From Claim Status to Revenue Cycle Transformation: End-to-End Automation with Microsoft Power Platform

How a mid-sized payer used Power Automate and intelligent automation together to transform their entire revenue cycle — from eligibility checks to remittance posting.

June 24, 2026
Why Your Team Is Always Behind, No Matter How Many Hours They Put In
Operations·5 min read

Why Your Team Is Always Behind, No Matter How Many Hours They Put In

If your team is working harder than ever but still falling behind, the problem isn't effort — it's process. Here's how intelligent automation changes the equation.

June 22, 2026
5 Signs Your Business Is Ready for Intelligent Automation
Strategy·4 min read

5 Signs Your Business Is Ready for Intelligent Automation

Not every business is ready for automation — but most are closer than they think. Here are the five signals that tell us a company is primed for automation success.

June 10, 2026
Building a Center of Excellence: The Foundation of Scalable Automation
Governance·7 min read

Building a Center of Excellence: The Foundation of Scalable Automation

A CoE isn't just a governance body — it's the engine that keeps your automation program growing. Learn what it takes to build one that lasts.

May 28, 2026
Process Mining 101: How to Find Your Best Automation Opportunities
Process Mining·6 min read

Process Mining 101: How to Find Your Best Automation Opportunities

Before you automate, you need to understand what you're automating. Process mining gives you the data-driven clarity to prioritize the right processes first.

May 14, 2026

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