INTERNAL REFERENCE
Automation Readiness Assessment — Flow Reference
Full question flow · Scoring logic · Offering recommendations
By Matt Gustitus · 09.09.26 · 22 steps total (4 intro + 15 scored + 3 contact)
Question Flow
Intro
Section 1 — People & Time (Q1–Q5)
Scored 1–4 each · Max 20 pts
Section 2 — Process Efficiency (Q6–Q12)
Scored 1–4 each · Max 28 pts
Section 3 — IT Readiness (Q13–Q15)
Scored 4→1 reversed · Max 12 pts
Contact Capture
Scoring Engine
Each section produces an independent score. Recommendations are derived from thresholds — a respondent may receive 2–3 recommendations simultaneously.
High-Value Automation
Significant manual effort — strong automation candidate.
Smart Business Analysis
Processes are ready to automate as-is.
Process Mining / Task Mining
Processes need discovery & optimisation before automation.
Automation Health Check
IT constraints require a readiness assessment first.
SmartWorks Managed Service
IT is ready — managed service is the right fit.
SimpliSmart Offerings Referenced
High-Value Automation
Triggered when: People & Time > 12
Target the highest-ROI manual tasks first with intelligent automation bots.
Smart Business Analysis
Triggered when: Process Efficiency < 19
Structured analysis to identify, prioritize, and document automation opportunities across your operations.
Process Mining / Task Mining
Triggered when: Process Efficiency ≥ 19
Use Celonis or similar tools to discover how work actually flows before designing automation.
Automation Health Check
Triggered when: IT Readiness < 8
Assess your current automation infrastructure, governance, and IT readiness before scaling.
SmartWorks Managed Service
Triggered when: IT Readiness ≥ 8
Ongoing managed automation operations — bot monitoring, maintenance, and continuous improvement.